Automate ID Verification & Exception Handling
Instant, accurate ID verification, ready to use in any process automation
- Verify a user's ID in seconds with a mobile camera and quick upload
- Extract ID data with pinpoint accuracy for database entries, edits, and workflow automation
- Save hundreds of hours a month in new employee onboarding, insurance claim adjustments, or bank account opening
- Red-flag imposters and handle exceptions with minimal human intervention
- Instantly and accurately verify driver's licenses, passports, government or student IDs
Why Change? Why Now?
Manage Exceptions
Maintain control over every interaction by handling exceptions quickly and easily using all of the tools available through ProcessMaker’s Identity Verification tools.
Identity Checks in as little as 10 seconds
Manual information gathering takes up to 40% of onboarding time. Eliminate in-person appointments and manual cross-checks for KYC.
Real-time verification, up to 99.999% accuracy
Know Your Customer in less than a minute with AI.
Rapidly scale ID verification
70% of customers prefer to open new accounts digitally. Add AI-powered ID verification to web forms, self-service tools, onboarding processes, or online applications.
1 McKinsey: “Commercial banking onboarding can be improved through digital collaboration”.
2 Finextra: “70% of Americans prefer digital to branch for account opening”
Real-Time Identity Verification at Scale
Digital identity verification is an essential strategy for modern organizations today:
- New user account opening
- Additional user creation
- New device recognition
- New employee onboarding
- Personal information and life changes
- Resetting passwords and PINs
- Fraud prevention
- Wire transfers
- Loan applications
- Investment services enrollment
- Insurance claim uploads
- Job applications
- Legal signatory agreements
- Ticket exchanges / changes
How does AI Identity Verification work?
For the applicant:
- Upload a photo of a form of identification (passport, license, etc.).
- Snap a quick selfie.
- AI extracts details from both and does a side-by-side comparison.
- Once approved, receive a confirmation email in minutes.
For the institution:
- AI extracts details from the ID uploaded and measures the match of the user’s selfie to their ID.
- Your institution receives all the information needed, along with a verification confidence score.
Exception Handling:
- Open a flagged approver
- See all of their information and images
- Add an optional note
- Approve or reject
Trusted Globally
