Intelligent Document Processing (IDP)

Leverage ProcessMaker IDP and advanced OCR capabilities to turn unstructured data into actionable insights.

  • Replace manual data entry with automated AI-driven extraction and classification to ensure data integrity by extracting key information from images and documents
  • Initiate automated workflows in ProcessMaker Platform to manage exception handling
  • Keep your skilled workforce focused on high-value activities, not repetitive data entry
  • Train ProcessMaker IDP to understand documents unique to your process

Intelligent Document Processing (IDP)

 

>80%

of business data
is unstructured

 

>80%

of manual data entry
can be automated

 

>1 Billion

documents processed by
ProcessMaker IDP to date

Case Studies

ProcessMaker IDP Critical Capabilities

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Intelligent Document
Processing (IDP)

Unlock insights from unstructured data with intelligent OCR for data extraction & classification

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Intelligent Process
Automation

Turn collected data into insights that trigger automated workflows via ProcessMaker Platforms’s direct IDP integrations.

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Train Highly-Specialized
Data Models

Not all data models are available in the marketplace. Train exactly what you need with ProcessMaker IDP.

ProcessMaker IDP Features

Intelligent Document Processing (IDP) is a powerful software solution that utilizes AI technologies to capture, transform, and process data from various types of documents. It offers numerous benefits for businesses, enhancing efficiency, reducing costs, and enabling faster knowledge sharing.

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UNLEASH AUTOMATION POTENTIAL

Enable end-to-end process automation with a platform giving you access to AI-powered Business Process Automation (BPA), Intelligent Documentation Automation (IDP), Decision Engine and API Integration.

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Frequently Asked Questions

Intelligent Document Processing (IDP) is AI-driven, automated processing of documents. Enterprises must handle large volumes of semi-structured (e.g., invoices, orders) and unstructured documents (e.g., emails, legal documents, procedures) with greater accuracy and speed. Various estimates indicate that 80% of enterprise data is unstructured. Processing these large quantities of documents manually takes an enormous amount of time.

IDP solutions capture data from documents (e.g., email, text, pdf, and scanned documents), categorize/classify documents, and extract relevant data for further processing using artificial intelligence (AI) technologies such as computer vision, optical character recognition (OCR), and Natural Language Processing (NLP).

The benefits for our customers are:

  • Increases productivity (operational efficiency, lower costs)
  • Reduces processing times
  • Reduces data entry
  • Reduces labor requirements and optimizes human capital
  • Improves accuracy and limits human errors
  • Improves customer satisfaction
  • Stores and processes documents compliant with GDPR/privacy legislation
  • The solution is cloud-native and combines a complete set of AI features with multiple classification and extraction methods, and an intuitive user interface
  • Accurate data extraction from best-in-class OCR with 99% accuracy
  • Comprehensive Reduction of error-prone manual tasks, up to 90% task reduction

Differentiators compared to other IDP solutions:

  • Not only suitable for structured and semi-structured documents but also for unstructured types of documents where context is important to make data meaningful
  • Highly accurate OCR-engine embedded (for converting printed or written text from a scanned document or image file into a machine-readable form)
  • Single and multi-label classification—user-defined classifiers with easy training for single-value or multi-value output
  • Usability: Focus on the business user and not the data scientist
  • Cloud-native solution, scalable services-based architecture, deployable in private, public, and hybrid cloud environments
  • Document management (DMS) features embedded: Document store, flexible metadata model, authorization, search, and data source integrations
  • ProcessMaker IDP can eliminate most data entry activities within document-centric business processes resulting in increased production and lower handling costs
  • Enhance customer satisfaction due to faster processing of requests and decision-making
  • Reducing human errors by automation and data validation
  • Increase competitive advantage of enterprises (better service, more scalable business)
  • Optimize human capital of enterprises - focus on more strategic and customer-centric tasks
  • Scanned documents and images containing text
  • Native or digital-born documents
  • Documents containing tables with data to be captured
  • Documents containing barcodes
  • Documents containing machine-readable zones like identification documents
  • Documents containing name/value pairs to be captured or clauses
  • Documents containing text in one of the 120 supported languages
  • Documents that contain sensitive information that has to be masked/anonymized

The cloud-native application is available in both ProcessMaker’s Shared Cloud or in your Private Cloud deployment.

IDP is a tool that is offered as part of ProcessMaker Platform’s PRO tier, and directly integrates with the business process automation tools included in the platform. For questions about standalone IDP, please contact our sales department.

Yes, it will reduce manual efforts associated with data & documentation extraction and entry as part of common business processes.

It will also reduce the costs associated with human error.

Beyond cost, IDP allows you to digitize your data, which opens up an array of new opportunities to reduce cost, generate revenue, and service customers.

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