Process Intelligence (PI)

Start your process discovery journey with ProcessMaker PI

  • Gain end-to-end visibility and complete transparency for all work-intensive processes automatically
  • Identify and quantify manual work and inefficiencies, making operations run smoother
  • Discover and prioritize data-backed automation opportunities to remove or reduce manual work out of your processes

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Process Intelligence (PI)

 

$2MM

Elimination of
unnecessary tasks

 

10%

Faster throughput time
through process streamlining

 

20%

Resources
utilization improvement

 

$1MM

Annual savings through uncovered process automation

ProcessMaker Process Intelligence Critical Capabilities

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AI-powered
Data Collection

Automatically capture and extract data across all whitelisted business applications used by employees across the organization

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Seamless
Discovery

Collect compliant, anonymous data points and get quantified KPIs

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Real-time
Analysis

Gain insights into process inefficiencies presented in a real-time dashboard

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Intelligent
Automation Engine

Receive data-backed prioritized automation opportunities and scale their success enterprise-wide

ProcessMaker PI Features

With PI, you gain a holistic understanding of how business processes, tasks, and workflows are linked to the overall business performance of your organization. Discover your hidden and manual processes and start automating them, leaving time for more meaningful and strategic initiatives.

Hybrid process and task mining

Unique in the market, ProcessMaker PI collects process, task, and business data from the teams’ various software solutions’ user interfaces with complete accuracy, giving a holistic 360 view of team workflows and business operations. The combination of both process and task mining reduces the need for stand-alone solutions while simplifying vendor management and reducing software licensing costs.

Real-time data collection

Get data-backed insights from business applications in real-time. Say goodbye to lengthy implementation projects. With PI’s plug-and-play solution, you can get the first data-driven insights already within days after deployment.

Data-backed insights engine

Aggregated data is processed and analyzed to generate actionable insights by using advanced algorithms. Based on the business need, you can both get a clear overview of the entire process including the most important process and task metrics, or get a detailed task analysis of every task in the workflow.

Prioritized automation recommendations

Powerful analytics and insightful trends can facilitate identifying priority use cases that are ideal for automation, freeing employees from tedious, time-consuming manual work. PI insights also provide a range of team use cases, technology utilization (or under-utilization), and commonly used points of integration and workflow to help assess total capacity planning and return on investment.

End-to-end process coverage

Only 10% of work happens inside established enterprise systems, such as ERP and CRM. The reality of work is much more complex, and traditional methods like process mining are not able to cover the remaining 90% of the process. With PI, you can now get a 100% overview of all tasks and processes with all possible variants.

Privacy-first-model

ProcessMaker PI captures permitted whitelisted data strictly and solely from business applications. Confidential information, personal app usage, personal information, and unrelated activities remain untracked. On top of that, our platform meets the highest standards of enterprise-grade security and is completely GDPR compliant.
Tablist Image 1

Hybrid process and task mining

Unique in the market, ProcessMaker PI collects process, task, and business data from the teams’ various software solutions’ user interfaces with complete accuracy, giving a holistic 360 view of team workflows and business operations. The combination of both process and task mining reduces the need for stand-alone solutions while simplifying vendor management and reducing software licensing costs.

Tablist Image 2

Real-time data collection

Get data-backed insights from business applications in real-time. Say goodbye to lengthy implementation projects. With PI’s plug-and-play solution, you can get the first data-driven insights already within days after deployment.

Tablist Image 3

Data-backed insights engine

Aggregated data is processed and analyzed to generate actionable insights by using advanced algorithms. Based on the business need, you can both get a clear overview of the entire process including the most important process and task metrics, or get a detailed task analysis of every task in the workflow.

Tablist Image 4

Prioritized automation recommendations

Powerful analytics and insightful trends can facilitate identifying priority use cases that are ideal for automation, freeing employees from tedious, time-consuming manual work. PI insights also provide a range of team use cases, technology utilization (or under-utilization), and commonly used points of integration and workflow to help assess total capacity planning and return on investment.

Tablist Image 5

End-to-end process coverage

Only 10% of work happens inside established enterprise systems, such as ERP and CRM. The reality of work is much more complex, and traditional methods like process mining are not able to cover the remaining 90% of the process. With PI, you can now get a 100% overview of all tasks and processes with all possible variants.

Tablist Image 6

Privacy-first-model

ProcessMaker PI captures permitted whitelisted data strictly and solely from business applications. Confidential information, personal app usage, personal information, and unrelated activities remain untracked. On top of that, our platform meets the highest standards of enterprise-grade security and is completely GDPR compliant.

Start your automation journey right

UNLEASH AUTOMATION POTENTIAL

Get end-to-end visibility into the complex reality of work in your organization. Identify process inefficiencies automatically with ProcessMaker PI and enjoy unparalleled organizational efficiency.

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Frequently Asked Questions

ProcessMaker Process Intelligence is a solution that provides end-to-end visibility and complete transparency to a company's business processes, tasks, and workflows. It combines the power of process mining and task mining to provide data-backed insights. ProcessMaker PI automatically maps out all your existing processes, finds inefficiencies, and provides actionable insights into what could be optimized and automated.

ProcessMaker PI is an industry-agnostic solution, meaning that it can benefit teams from any department in any industry, as long as there are enough processes happening across business applications. However,there are certain labor-intensive functions that could benefit the most from PI. These are finance, customer service, procurement, sales operations, or industry-specific functions such as loan management, underwriting, claims handling, etc.

ProcessMaker PI’s unique data collection method allows getting the first process improvement insights already within days after the deployment. This is revolutionary compared to traditional process and task mining tools whose time-to-value gets as long as a year and the implementation process becomes costly due to the high human involvement.

By doing manual work, employees spend a lot of their valuable time on things that are mundane and have little value instead of focusing on more strategic activities. By identifying those improvement opportunities, teams can streamline their operations. Employees will have more time to focus on revenue-driving activities rather than being caught up in everyday repetitive tasks. As a result, not only does the PI help reduce costs, but it also opens doors to new revenue streams.

ProcessMaker PI is a plug-and-play solution that does not require any technical expertise. You can easily get started with it in a matter of minutes, and get the first insights already within days.

Yes, you can use the ProcessMaker platform without using Process Intelligence. However, it’s less effective to map and automate the processes without an initial discovery and end-to-end visibility into processes. Without identifying what processes a company really has, many opportunities for efficiency, productivity and cost-savings may be missed. You can contact our Sales team to find the right combination for your needs.

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Discover how leading organizations utilize ProcessMaker to streamline their operations through process automation.

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