Better internal communication, more competitive margins

Keep customers for life by streamlining operations, enhancing customer service, and improving overall efficiency

Automate billing and payment management

Automate the entire billing process, from invoice generation to payment collection, reducing errors and enhancing your organization’s cash flow

Monitor revenue assurance

Monitor and analyze revenue streams by product, program, or location to capture accurate billing and prevent revenue leakage.

Improve
customer loyalty

Personalize any retention offer, in any channel, at any time. Let customers help themselves by submitting forms for assistance, rebates, or other offers.

Commonly Automated Tech and Telecom Workflows

IT Services
Request

New Line
Creation Request

SAP Integrated Purchase Request

Vacation
Request

Additional Services Request

Virtual Voucher Request

Bandwidth Increase Request

Register Damaged Equipment

Subscriber Management

Subscriber Management

Leverage a comprehensive workflow platform connected to your CRM allows for keeping a complete history of all customer interactions in one place.

Sales Management

Sales Management

Easily automate the whole sales and order process with ProcessMaker for tech and telecom companies.

Network Management

Network Management

Leverage our solution for telecoms and tech companies to increase revenue from existing and new networks, services and applications.

Telefonica Case Study

Telefonica Case Study

Telefónica CAM, the largest mobile telecommunications market leader in Panama and Nicaragua, improves its customer experience by increasing operational efficiency and accountability using ProcessMaker.

Read Case Study
Request a Demo

Request a Demo

Discover how leading organizations utilize ProcessMaker to streamline their operations through process automation.

Request a Demo

Request a Demo

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