Success Stories: Tech & Telecom All Categories Customer Service Energy Finance & Insurance Government Healthcare Higher Education Legal Manufacturing Real Estate Tech & Telecom Tech & Telecom Process Intelligence for Telecom A leading telecom company managed to understand the root causes of task overload in their organization by analyzing their backoffice operation with ProcessMaker Process... Tech & Telecom KPN Case Study KPN migrated six different environments to ProcessMaker IDP, creating a single and complete view of all sales... Tech & Telecom Adecco Colombia Adecco Colombia accelerates its customer experience, reduces customer support costs, and improves its overall security by automating core service operations using ProcessMaker via... Tech & Telecom Telefonica Before ProcessMaker, Telefónica CAM re-entered data manually between Microsoft Excel and its legacy software. Manual input always leaves room for human error, along with delays in service and... Tech & Telecom Adecco Group Since moving to the ProcessMaker platform, Adecco Colombia’s customer support process is fully automated. When a user contacts the branch, a support analyst collects the required information and... Tech & Telecom Lenovo Lenovo recognized that inter-department collaboration within a cloud environment could cut down on unnecessary emails, memos and other correspondence. With many pain points to address, Lenovo... Tech & Telecom NuevaTel PCS Nuevatel identified the procurement process as one that had a high level of visibility within the company and would be an ideal starting point for a BPM implementation in ProcessMaker. Virtually all... Tech & Telecom DE UNA DE UNA used ProcessMaker integrated with a Bar Code System to automate its messaging services and create a new web portal to provide an agile and easy way for customers to order and track...
